Introduction
These Terms and Conditions govern your use of the website operated by Samyak Drushti (“Company”, “we”, “our”, “us”) and the services provided by us, including tour & travel services, hotel bookings, transport services, and courier services. By accessing or using our website, you agree to comply with and be bound by these terms.
Services
Samyak Drushti provides services related to travel planning, hotel reservations, transportation arrangements, and courier services through its platform. All services are subject to availability and may be provided directly by us or through third-party partners. We act as a service provider and, in certain cases, as an intermediary between the customer and service partners.
User Responsibility
Users are required to provide accurate, complete, and up-to-date information while making bookings or using our services. Any incorrect or misleading information may result in cancellation of services without prior notice. Users are also responsible for complying with all applicable laws, travel requirements, and regulations.
Booking and Confirmation
All bookings made through our platform are subject to confirmation. A booking shall be considered confirmed only after successful payment and receipt of confirmation from our side. We reserve the right to accept or reject any booking at our discretion.
Pricing and Payment
All prices displayed on the website are subject to change without prior notice. Payments must be made through the available payment methods on the platform. We use secure third-party payment gateways for processing payments. The Company is not responsible for any payment failure or issues arising due to third-party payment systems.
Cancellation and Refund
Cancellation and refund of services are governed by our separate Cancellation and Refund Policies. Users are advised to review those policies before making any booking. Refund eligibility, timelines, and deductions may vary depending on the type of service and partner terms.
Modification of Services
We reserve the right to modify, reschedule, or cancel any service due to operational requirements, unavailability, or circumstances beyond our control. In such cases, users will be informed and appropriate alternatives or refunds may be provided as per applicable policies.
Third-Party Services
Some services available on our platform may be provided by third-party vendors such as hotels, transport providers, or courier companies. We are not responsible for the acts, omissions, or service quality of such third-party providers. Any issues related to third-party services shall be governed by their respective terms.
Limitation of Liability
Samyak Drushti shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including delays, cancellations, loss of goods, or service disruptions caused by third-party providers, natural events, or unforeseen circumstances.
Prohibited Activities
Users agree not to misuse the website or services for any unlawful or fraudulent activities. Any attempt to disrupt the functioning of the platform, access unauthorized data, or engage in abusive behavior may result in termination of access and legal action.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Samyak Drushti and is protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
Termination
We reserve the right to suspend or terminate user access to the website or services at any time without prior notice if any violation of these Terms is detected.
Force Majeure
We shall not be held responsible for any failure or delay in performance due to events beyond our control, including natural disasters, government actions, technical failures, or other unforeseen circumstances.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the appropriate courts in India.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
Contact Information
For any queries or concerns regarding these Terms and Conditions, you may contact us at info@samyakdrushti.com.